1. Webinars and Events
The following cancellation terms apply to PMDAN webinars and events:
- Full refund is available for cancellations made at least 48 hours before the scheduled event.
- No refund is provided for cancellations made within 48 hours of the event start time.
- Where PMDAN cancels or reschedules an event, registered participants will be offered a full refund or the option to transfer to a future session of equivalent value.
2. Membership
- Membership may be cancelled at any time; however, membership fees are non-refundable once activated.
- Cancellation will take effect at the end of the current membership period.
- Members who cancel will lose access to member-exclusive benefits upon cancellation confirmation.
3. Training and Certification Programs
- Participants may cancel and request a refund within 5 calendar days of payment, provided training access has not been granted.
- Once access to training materials, recordings, or examination content has been granted, cancellations will not be accepted and no refund will be issued.
4. How to Cancel
To initiate a cancellation, please email [email protected] with:
- Your full name;
- Transaction reference number;
- Service to be canclled;
- Reason for cancellation.