Cancellation Policy
1 Webinars and Events
The following cancellation terms apply to PMDAN webinars and events:
• Full refund is available for cancellations made at least 48 hours before the scheduled event.
• No refund is provided for cancellations made within 48 hours of the event start time.
• Where PMDAN cancels or reschedules an event, registered participants will be offered a full refund or the option to transfer to a future session of equivalent value.
2 Membership
• Membership may be cancelled at any time; however, membership fees are non-refundable once activated.
• Cancellation will take effect at the end of the current membership period.
• Members who cancel will lose access to member-exclusive benefits upon cancellation confirmation.
3 Training and Certification Programs
• Participants may cancel and request a refund within 5 calendar days of payment, provided training access has not been granted.
• Once access to training materials, recordings, or examination content has been granted, cancellations will not be accepted and no refund will be issued.
4 How to Cancel
To initiate a cancellation, please email [email protected] with:
• Your full name
• Transaction reference number
• Service to be cancelled
• Reason for cancellation